Refunds

Every now and then, something doesn’t quite work out, and that’s okay.
Once your return has been received and reviewed, I’ll let you know right away.
At that point, you can choose how you’d like to proceed.

You can choose:

A full refund

This will be sent back to the original payment method you used at checkout.
You don’t need to do anything else. Just let me know that this is your preference.

A store credit

If you’d rather wait and choose something later, that’s fine too.
I’ll send you a store credit code by email, with no expiry date and no pressure to use it quickly.

How long does it take?

Once the return has arrived and been checked:

Refunds are processed within 3–5 business days.

Depending on your bank or payment provider, it might take another few days to appear on your statement.

Store credit codes are usually sent the same day your return is approved.

If you're ever unsure whether it’s gone through, you can always reach out. I'm happy to check.

What qualifies for a refund?

To be eligible for a refund or credit:

Items must be returned in original condition
(unworn, unwashed, without damage or strong scents).

The return must be initiated within 30 days of delivery.

The item must not be listed as final sale at the time of purchase.

Returns that don’t meet these conditions may not qualify for a refund.

What isn’t refunded

Shipping costs are not refunded, unless something was wrong with the item.

Gift cards or store credits can’t be exchanged for cash.

Any item returned in used or damaged condition may not be refunded.

Questions or concerns?

If anything feels unclear, or if you’re not sure whether something qualifies, just send me a note through the contact page. I’ll reply as soon as I can.

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Refunds

Every now and then, something doesn’t quite work out, and that’s okay.
Once your return has been received and reviewed, I’ll let you know right away.
At that point, you can choose how you’d like to proceed.

You can choose:

A full refund

This will be sent back to the original payment method you used at checkout.
You don’t need to do anything else. Just let me know that this is your preference.

A store credit

If you’d rather wait and choose something later, that’s fine too.
I’ll send you a store credit code by email, with no expiry date and no pressure to use it quickly.

How long does it take?

Once the return has arrived and been checked:

Refunds are processed within 3–5 business days.

Depending on your bank or payment provider, it might take another few days to appear on your statement.

Store credit codes are usually sent the same day your return is approved.

If you're ever unsure whether it’s gone through, you can always reach out. I'm happy to check.

What qualifies for a refund?

To be eligible for a refund or credit:

Items must be returned in original condition
(unworn, unwashed, without damage or strong scents).

The return must be initiated within 30 days of delivery.

The item must not be listed as final sale at the time of purchase.

Returns that don’t meet these conditions may not qualify for a refund.

What isn’t refunded

Shipping costs are not refunded, unless something was wrong with the item.

Gift cards or store credits can’t be exchanged for cash.

Any item returned in used or damaged condition may not be refunded.

Questions or concerns?

If anything feels unclear, or if you’re not sure whether something qualifies, just send me a note through the contact page. I’ll reply as soon as I can.

Alder - Jumpsuit

Anouk - Pullover

Azurea - Jumpsuit

Baylee - Jumpsuit

Refunds

Every now and then, something doesn’t quite work out, and that’s okay.Once your return has been received and reviewed, I’ll let you know right away.At that point, you can choose how you’d like to proceed.

You can choose:

A full refund

This will be sent back to the original payment method you used at checkout.You don’t need to do anything else. Just let me know that this is your preference.

A store credit

If you’d rather wait and choose something later, that’s fine too.I’ll send you a store credit code by email, with no expiry date and no pressure to use it quickly.

How long does it take?

Once the return has arrived and been checked:

Refunds are processed within 3–5 business days.

Depending on your bank or payment provider, it might take another few days to appear on your statement.

Store credit codes are usually sent the same day your return is approved.

If you're ever unsure whether it’s gone through, you can always reach out. I'm happy to check.

What qualifies for a refund?

To be eligible for a refund or credit:

Items must be returned in original condition(unworn, unwashed, without damage or strong scents).

The return must be initiated within 30 days of delivery.

The item must not be listed as final sale at the time of purchase.

Returns that don’t meet these conditions may not qualify for a refund.

What isn’t refunded

Shipping costs are not refunded, unless something was wrong with the item.

Gift cards or store credits can’t be exchanged for cash.

Any item returned in used or damaged condition may not be refunded.

Questions or concerns?

If anything feels unclear, or if you’re not sure whether something qualifies, just send me a note through the contact page. I’ll reply as soon as I can.

Alder - Jumpsuit

Anouk - Pullover

Azurea - Jumpsuit

Baylee - Jumpsuit

Every now and then, something doesn’t quite work out, and that’s okay.
Once your return has been received and reviewed, I’ll let you know right away.
At that point, you can choose how you’d like to proceed.

This will be sent back to the original payment method you used at checkout.
You don’t need to do anything else. Just let me know that this is your preference.

If you’d rather wait and choose something later, that’s fine too.
I’ll send you a store credit code by email, with no expiry date and no pressure to use it quickly.

Items must be returned in original condition
(unworn, unwashed, without damage or strong scents).